By accessing and using this Website, you agree to comply with and be
legally bound by the following Terms and Conditions.
1. Products & Pricing
- All products are subject to availability.
- Prices are listed in INR (₹) and may change without prior notice.
- We reserve the right to cancel orders due to stock unavailability, pricing errors, or
suspected fraud.
2. Orders & Cancellation
- Orders are confirmed only after successful payment (except Cash on Delivery).
- Orders cannot be cancelled once packed or dispatched.
- Cancellation is allowed only while the order is in processing status.
3. Return Policy
- Products cannot be returned after 1 hour from delivery time.
- Perishable items (vegetables, fruits, dairy, meat, frozen goods, bakery items) are
non-returnable.
- Damaged or incorrect items must be reported within 1 hour of delivery with proof.
4. Refund Policy
- Refunds are processed after verification.
- Refunds will be credited to the original payment method or store wallet.
- Processing time: 3–7 business days.
5. Coupons & Offers
- Coupons are subject to minimum order value and other conditions.
- If an order is partially cancelled and conditions are not met, the discount may be removed.
- Coupons cannot be exchanged for cash.
6. Payments
- Online payments are processed securely via third-party gateways (e.g., Razorpay).
- We do not store sensitive card information.
- Payment disputes must be reported within 24 hours.
7. User Responsibilities
Users must not:
- Provide false information
- Misuse coupons or refund policies
- Attempt unauthorized access or disrupt the Website
Violation may result in account suspension or legal action.
8. Limitation of Liability
We are not liable for indirect losses, delivery delays due to external
factors, or product misuse after delivery.
9. Governing Law
These Terms are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in [Your District/State].
10. Contact
Email: kmstore@gmail.com
Phone: 0000000000